Privacy policy
1. Introduction
SOLNIL is committed to protecting the privacy and personal data of users visiting its website in compliance with:
- the General Data Protection Regulation (EU) 2016/679 (“GDPR”);
- applicable French data protection laws.
This Privacy Policy explains how personal data is collected, processed, stored, and protected.
2. Data Controller
The data controller is:
SOLNIL
95 Rue de la République
13002 Marseille
France
Contact: contact@solnil.com
3. Personal Data Collected
SOLNIL may collect the following categories of personal data:
- first name and last name;
- email address;
- company name;
- phone number (if voluntarily provided);
- message content submitted through contact forms;
- IP address;
- browser and device information;
- website usage statistics and analytics data.
4. Purposes of Processing
Personal data is collected exclusively for the following purposes:
- responding to contact requests;
- managing business communications;
- improving website performance and user experience;
- measuring website audience and analytics;
- ensuring website security;
- complying with legal obligations.
SOLNIL does not sell personal data.
5. Legal Basis for Processing
Data processing activities are based on:
- user consent;
- legitimate interest;
- pre-contractual measures;
- compliance with legal obligations.
6. Data Retention
Personal data is retained only for as long as necessary for the purposes for which it was collected, unless a longer retention period is required by law.
Indicative retention periods:
- contact requests: 3 years after the last interaction;
- cookies: maximum 13 months;
- analytics data: according to applicable technical requirements.
7. Data Recipients
Personal data is accessible only to:
- authorized SOLNIL personnel;
- technical service providers strictly necessary for website operations (hosting, analytics, maintenance, security).
8. International Transfers
Data is primarily hosted within the European Union.
If personal data is transferred outside the European Union, SOLNIL ensures that appropriate safeguards are implemented in accordance with GDPR requirements.
9. User Rights
Under applicable regulations, users have the following rights:
- right of access;
- right to rectification;
- right to erasure;
- right to restriction of processing;
- right to object;
- right to data portability;
- right to withdraw consent at any time.
Requests may be sent to:
contact@solnil.com
Users also have the right to lodge a complaint with the French Data Protection Authority: CNIL
10. Security Measures
SOLNIL implements appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction.
11. Updates to this Policy
SOLNIL reserves the right to modify this Privacy Policy at any time to ensure compliance with legal, regulatory, or operational developments.